Emily Moss

Hi, I’m Emily. Thanks for stopping by.

 
 

I’m currently a Service Designer at Aledade where I design across frontstage and backstage experiences and products to enable independent primary care practices to succeed in value-based care.

My design career began in marketing and communications, crafting impact-driven campaigns for Fortune 500 companies. Seeking a public sector focus, I combined content strategy with co-design at the University of Chicago’s Ci3 Design Thinking Lab where I used participatory and equity-focused methods to develop a platform offering of digital and analog products aimed at advancing adolescent sexual and reproductive healthcare models. I adapted this approach in my next role with the federal government where I was a Design Researcher and Strategist at The Lab at OPM. There I collaborated with federal agencies to reimagine and improve services and programs for the public.

I thrive in complex, bureaucratic spaces, navigating competing priorities and perspectives. I also have a range of experience moving across design phases and adapting methods for the context, bringing a flexible, strategic, and collaborative approach to every project.


Recognition & Speaking Events

Service to the Citizen Award | First in Category 2 Delivering Excellence in Digital Services | Trauma-Informed Disaster Recovery Program | 2025

ATD Conference | Speaker | Transforming Public Sector through Design | 2024

Core 77 Design Award Social Impact | First in Category | Beyond Birth Control: To Bodily Autonomy | 2023

Sabre Award | Gold | Government Agencies | 2018

American Advertising Award Chicago | Silver | Integrated Advertising Campaign | 2018

PR Week Award
| Best in Public Sector | 2018

Creative Media Award
| Best in Creative | 2018

 

On the Side

University of Chicago Stroke Badges
The Water Project
Klicked Salon
Infant Welfare Children’s Clinic
Co-chair on AIGA Chicago’s Community Engagement Committee, leading design initiatives addressing the climate crisis and voter engagement

Listener

— 

Facilitator

—

storyteller

—

builder

—

Designer

—

 

Want to learn more? Additional work and resume are available upon request.

emily.moss0024@gmail.com

 

Back

Home