Emily Moss

Designing human-centered solutions that transform complex challenges into meaningful service and product experiences.

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Improving Federal Disaster Recovery Assistance

Case Study
 

Service Design & Trauma-informed approach


Co-Design Strategy & Facilitation


Prototyping & Testing


Communication Strategy & Content Development


Piloting & Implementation

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Co-designing Let’s Chat, an in-clinic app to support providers and patients

case study
 

Creative Strategy & Design


Prototyping and Testing


Service Design & Experience Mapping


Wire framing +UI/UX

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 Scaling Hello Options, a birth control counseling tool, with support resources

Case Study

Service Mapping


Participatory Design


Prototyping and Testing


Art Direction and Visual Design

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Reframing the Narrative: Veteran Paralympics

Case Study
 

Creative Strategy


Art Direction


Concept & Ideation

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